Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

Gallery

Contacts

411 University St, Seattle, USA

+1 -800-456-478-23

CRM Customer Relationship Management Operational, Analytical, Strategic

With our deployment and business intelligence team, we develop solutions you are waiting for

T-Maxx Customer Relationship Management

Customer Relationship Management is the approach in which our companies manage your interactions with existing and potential customers.  It increases brand loyalty by following up the problems or delays and improving customer relationships.

T-Maxx CRM enables sales and disposition teams to organize all customer meetings, quote requests, proposals, sales and process management.

CRM Components

Customer Relationship Management is the approach in which our companies manage your interactions with existing and potential customers. It increases brand loyalty by following up the problems or delays and improving customer relationships.

T-Maxx CRM enables sales and disposition teams to organize all customer meetings, quote requests, proposals, sales and process management.

Customer Analysis, Segmentation and Churn

T-Maxx analyzes customer order and transport frequency.

The system allows to identify customers who have already left and those who show the potential.

The fiction of first contact includes structures such as cross-selling.

In accordance with the analysis structure of the company, it allows the application of different frequency models with the detail of the mode of transport type.

Trend Analysis of Orders

With the order trend analysis you can manage the order frequency and size of customers based on the mode of transport and product. You can create setups according to the created change parameters and manage customer order trends with warning and control mechanisms.

Portal Solutions

It is the service we offer to the customers of companies that use our T-Maxx product. We offer configurable solutions for your customers’ needs.

With the customer portal, we offer your customers the service of being involved in the entire process of their orders and creating new orders by logging into their own account.

The customer portal works in conjunction with our T-Maxx application.

  • Customers can create the dashboards they want on their orders and receive reports.

  • Under ,,My Orders” they can list current and past orders on an operational basis.

  • In detail of their orders, they can track the status with a map showing where the load is.

  • In the order detail, they can access detailed information in addition to the shipper and consignee information of the freight.

  • Photos and documents of the freight added by the customer to the portal can be displayed on our T-Maxx system.

  • It has the function of placing orders, creating price requests, uploading and sending invoices with the mode of transport and desired means of transport.

  • With in-app messaging, we provide a fast and reliable communication network between the customer portal and T-Maxx.

E-Commerce
Marketplace Design and Development

The importance of e-commerce is increasing in our rapidly globalizing world. Companies that work with their marketplaces for customer expectations and satisfaction become industry leaders.

It is our company’s priority to design products and services that give confidence to the user by closely following the latest technologies in the ever-evolving and growing web world. For high customer satisfaction, we support you in creating a high quality and secure marketplace.

E-commerce design and development in any trade area, website content creation and work in the software activities to your customer requests and needs. We support you at all stages, from the analysis of the project to the publication of the website.

Xinerji Software aims with web design and development to quickly increase your customer potential by providing customer satisfaction.

E-Commerce design and development includes the following topics:  

  • Analysis of the project and finalization of the content for publication
  • Performance improvement by determining the main functions on the website
  • Design development according to customer requirements
  • Front-end implementation
  • Integration of the website with other companies
  • Adding different language options on the website
  • Ensure compatibility of design and software
  • Execution of all software test processes
  • Website publication and providing follow-up support

Intranet Solutions
Customer Self-Service

Our intranet product is a web-based human resources application that, with its advanced technological infrastructure, can be developed according to customer requests and expectations, regardless of the industry. It aims to increase performance by improving all of your organization’s human resources processes.  It provides human resources workflow and internal communication. With the mobile application it provides the ability to monitor processes.

It has many modules such as the KPI, budget management and targets, staff leave management, internal messaging, payroll management, human resources management, service management, etc.